Support Board

Date/Time: Fri, 19 Apr 2024 07:05:20 +0000

Post From: data

[2022-10-04 17:53:08] Link To Thread - Link To Post [Go To First Post]
Jgeidson87 - Posts: 12
I have sent in my account statement 3 times now and just get the same response back about connecting my account. you do not support ninja trader so i have been told to send in an account statement each month. i sent in my first statement on Saturday another Monday and another today. each time met with what seems like an automated response telling me to connect my account. i have missed two days of data at this point and am becoming extremely frustrated. please advise me on how to get someone to check the statement and reactivate my data