Support Board
Date/Time: Wed, 17 Dec 2025 01:02:51 +0000
Post From: data
| [2022-10-04 17:53:08] |
| Jgeidson87 - Posts: 12 |
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I have sent in my account statement 3 times now and just get the same response back about connecting my account. you do not support ninja trader so i have been told to send in an account statement each month. i sent in my first statement on Saturday another Monday and another today. each time met with what seems like an automated response telling me to connect my account. i have missed two days of data at this point and am becoming extremely frustrated. please advise me on how to get someone to check the statement and reactivate my data
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