Support Board

Date/Time: Sun, 05 May 2024 14:36:47 +0000

Post From: Connection once a month for real data

[2022-10-04 15:11:23] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31362
You have connected to your trading account properly. You can view the verification date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges The issue is that the exchange that you had active did not renew on October 1, 2022 since you had deactivated it on September 20, 2022. You can select the exchange(s) you want to activate for the CME Group at the link above (just below the verification date). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing