Support Board

Date/Time: Mon, 06 May 2024 02:58:33 +0000

Post From: CME

[2022-09-28 22:21:30] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31379
The reason you are having the issue right now is because the real-time data from our Denali feed is not active. Once you activate the exchange, then you will keep your Current Selected Service set to CQG, and as long as the option for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support For Sierra Chart Data Feeds is set to Yes, you will get the real-time data from our Denali Exchange Data Feed for which you have signed up, and then any other data would come from CQG. This is how Sierra Chart is built, to allow this setup. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing