Support Board

Date/Time: Sat, 20 Apr 2024 08:10:05 +0000

Post From: one of my TOP charts not getting data

[2022-09-28 21:05:36] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 30976
You need to take a look at the underlying data and determine if there is an issue with it. If the data is not up to date, or is missing some information, then you will want to delete the data and redownload. Follow the instructions here: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) If you continue to have an issue, then we need to know the symbol for the chart and preferably an image showing the particular problem. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing