Support Board

Date/Time: Thu, 25 Apr 2024 15:17:34 +0000

Post From: msg that account needs $4 deposit

[2022-09-28 19:20:56] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14088
Since you are using the Denali Data Feed, there is this monthly cost for the CME Group exchange fee: Denali Exchanges Cost: 3.5 USD / Month And that is rounded up to 4 USD when it comes to making a payment. So you do need to make that before October begins to avoid an interruption of the data feed. And also your account does not expire until the end of October. It was extended at no cost until then. Does that mean that I need to deposit $50 ($46 for Level 11 plus whatever this $4 fee is?). Yes but the 4 USD needs to be done before the end of September. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing