Support Board

Date/Time: Sat, 27 Apr 2024 00:45:58 +0000

Post From: Slow Order Execution / Incorrect Positions shown (IKBR)

[2022-09-28 14:08:01] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14107
We need to be very clear here. We can only help you with Sierra Chart provided market data. We cannot help you with any trading issues or delays with Interactive Brokers. We have disclosed the problems for years with Interactive Brokers. We just simply cannot provide any help in this area. There is nothing we can do anyway. We are not going to check anything. We know there are problems. And that is your issue if you decide to use Interactive Brokers. If you are trading the CME Group of markets, there should be no reason at all to be using Interactive Brokers and you should be using Teton order routing: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing