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Date/Time: Tue, 28 Mar 2023 11:04:29 +0000

Post From: Support Board | Slow Order Execution / Incorrect Positions shown (IKBR)

[2022-09-28 14:08:01]
Sierra_Chart Engineering - Posts: 7377
We need to be very clear here. We can only help you with Sierra Chart provided market data. We cannot help you with any trading issues or delays with Interactive Brokers. We have disclosed the problems for years with Interactive Brokers.

We just simply cannot provide any help in this area. There is nothing we can do anyway. We are not going to check anything. We know there are problems. And that is your issue if you decide to use Interactive Brokers.

If you are trading the CME Group of markets, there should be no reason at all to be using Interactive Brokers and you should be using Teton order routing:
Sierra Chart Teton Futures Order Routing
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing