Login Page - Create Account

Support Board

Date/Time: Mon, 06 Feb 2023 07:03:43 +0000

Post From: please help me with my live trading

[2022-09-27 17:08:48]
John - SC Support - Posts: 21946
The only way you should be getting the following message is if you are not connected to the Internet, or if you are connecting through a corporate connection that only allows for certain connections:
Error getting address info for api.cqg.com. Windows error code 11001: No such host is known. | 2022-09-27 13:36:37.641 *

api.cqg.com is a well-established domain name, so you should not have any issues connecting to it, apart from what we stated above.

If you know how to open a Command Prompt, then do so and enter ping api.cqg.com and see if you get a response or not.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing