Support Board

Date/Time: Tue, 23 Apr 2024 22:53:11 +0000

Post From: please help me with my live trading

[2022-09-27 17:08:48] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31059
The only way you should be getting the following message is if you are not connected to the Internet, or if you are connecting through a corporate connection that only allows for certain connections: Error getting address info for api.cqg.com. Windows error code 11001: No such host is known. \| 2022-09-27 13:36:37.641 * api.cqg.com is a well-established domain name, so you should not have any issues connecting to it, apart from what we stated above. If you know how to open a Command Prompt, then do so and enter ping api.cqg.com and see if you get a response or not. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing