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Date/Time: Sat, 27 Apr 2024 05:19:51 +0000



Post From: CQG Data Issue

[2022-09-23 21:46:05]
Sierra_Chart Engineering - Posts: 14107
Also it doesn't say that if I want to use the current Sierra chart version that I'd have to pay for the Exchange fees through Sierra even though I already pay my broker for CQG data. I think all of that should be stated in the CQG trading platform section for new and existing users who are trying to make the switch.
The documentation does say this:
CQG Trading Platform Service

From documentation:
Streaming Real-Time Data: For CME Group and EUREX only provided when using the Denali Exchange Data Feed. Market data from these exchanges is not supported from CQG. For other exchanges you need to use market data from CQG.

Historical Intraday Data: For CME Group and EUREX only provided when using the Denali Exchange Data Feed. Market data from these exchanges is not supported from CQG. For other exchanges you need to use market data from CQG.

Historical Daily Data: For CME Group and EUREX only provided when using the Denali Exchange Data Feed. Market data from these exchanges is not supported from CQG. For other exchanges you need to use market data from CQG.

We have done more updates on the CQG documentation page to make this clear.


Though Sierra previously did state that in order to use CQG data feed you would have to run version 2393 and lower and also pay for the Exchange fees with Sierra.
This has never been said. It makes completely no sense you would have to pay an exchange fee to both CQG and Sierra Chart.

But then it said that you wouldn't need to if you had the integrated service packages.
No, this is not said either.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2022-09-23 21:47:12