Support Board

Date/Time: Fri, 19 Apr 2024 06:09:39 +0000

Post From: CQG Data Issue

[2022-09-23 17:08:36] Link To Thread - Link To Post [Go To First Post]
arcadef1 - Posts: 6
I have the same issue. I have package 11 as well and use CQG as my data feed. I currently have the latest Sierra chart version. I think I'd have to downgrade to version 2393 and lower. But having the integrated service package with sierra, nowhere in the CQG Trading Platform documentation does it mention that I have to use a specific version for Sierra to connect to CQG data feed. If the version you're running is the issue then it specifically should mention that within the CQG trading platform section. Also it doesn't say that if I want to use the current Sierra chart version that I'd have to pay for the Exchange fees through Sierra even though I already pay my broker for CQG data. I think all of that should be stated in the CQG trading platform section for new and existing users who are trying to make the switch. Though Sierra previously did state that in order to use CQG data feed you would have to run version 2393 and lower and also pay for the Exchange fees with Sierra. But then it said that you wouldn't need to if you had the integrated service packages. Everything's really all over the place. Could you please explain more in detail what it is we should do?