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Post From: error in getting data

[2022-09-23 12:28:08] Link To Thread - Link To Post [Go To First Post]
User653923 - Posts: 52
Hi there, I am having issue in getting my data. It is giving me this message. Will appreciate your early help. Chartbook Sharing \| Unexpectedly encountered the end of file C:\SierraChart\Data\ChartbookSharing\ServerSettings.config. \| 2022-09-23 08:21:43.309 Created the DTC Protocol server. \| 2022-09-23 08:21:43.310 DTC Protocol Server listening on port 11099. \| 2022-09-23 08:21:43.311 Reading Internal Order ID file. \| 2022-09-23 08:21:43.312 Reading Trade Orders file. \| 2022-09-23 08:21:43.434 Reading Trade Positions file. \| 2022-09-23 08:21:43.435 Reading Trade Account Data files. \| 2022-09-23 08:21:43.435 UDPListener (1584). Port 22904 \| Listening on UDP port 22904. \| 2022-09-23 08:21:43.457 Software version: 2417 64-bit \| 2022-09-23 08:21:43.457 Primary Thread ID: 7864 \| 2022-09-23 08:21:43.457 Usage end date: 2022-10-24 \| 2022-09-23 08:21:43.457 Enabled for: Sierra Chart Historical Data Service. \| 2022-09-23 08:21:43.457 Enabled for: Denali Real-Time Exchange Data Feed. \| 2022-09-23 08:21:43.457 Enabled for: Delayed Denali Exchange Data Feed. \| 2022-09-23 08:21:43.457 Enabled for exchange2: CME \| 2022-09-23 08:21:43.457 Enabled for exchange2: fairx_exchange.data \| 2022-09-23 08:21:43.457 Enabled for exchange2: NASDAQ US stock data \| 2022-09-23 08:21:43.457 Allow Support for Sierra Chart Data Feeds is enabled. \| 2022-09-23 08:21:43.457 Current selected Data/Trading service: SC Data - All Services \| 2022-09-23 08:21:43.457 Custom symbol settings values: enabled \| 2022-09-23 08:21:43.457 Chart Update Interval: 500 \| 2022-09-23 08:21:43.457 Intraday Data Storage Time Unit: 0 \| 2022-09-23 08:21:43.457 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2022-09-23 08:21:43.457 2022-09-23 12:21:43 Local computer time in UTC \| 2022-09-23 08:21:43.457 2022-09-23 08:21:43 Local computer time in SC Time Zone \| 2022-09-23 08:21:43.457 2022-09-23 12:21:41 Server time in UTC \| 2022-09-23 08:21:43.457 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2022-09-23 08:21:43.457 Program path: C:\SierraChart\ \| 2022-09-23 08:21:43.457 Data Files path: C:\SierraChart\Data\ \| 2022-09-23 08:21:43.457 OS Version Number: 10.0 \| 2022-09-23 08:21:43.458 Locale Setting: C \| 2022-09-23 08:21:43.458 DLLs: UserContributedStudies_64.dll \| 2022-09-23 08:21:43.458 Allowed protected custom studies: \| 2022-09-23 08:21:43.458 Crash reporter started: true \| 2022-09-23 08:21:43.458 Created the DTC Protocol historical data server. \| 2022-09-23 08:21:43.481 HD Server Manager \| Listening on port 11098. \| 2022-09-23 08:21:43.483 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. \| 2022-09-23 08:21:43.484 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2022-09-23 08:21:43.552 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2022-09-23 08:21:43.763 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2022-09-23 08:21:43.763 Received 5 login tokens. \| 2022-09-23 08:21:44.391 Symbol settings MD5 received. Request ID: 1. \| 2022-09-23 08:21:46.441 Symbol settings are up-to-date for scdataallservices. \| 2022-09-23 08:21:46.441 SC Data - All Services \| Connected to server complete. \| 2022-09-23 08:21:50.627 Triggering next historical data download in queue. \| 2022-09-23 08:21:50.628 Triggering next historical data download in queue. \| 2022-09-23 08:21:50.628 Triggering next historical data download in queue. \| 2022-09-23 08:21:50.628 Triggering next historical data download in queue. \| 2022-09-23 08:21:50.628 No download requests in the queue to start downloads for. \| 2022-09-23 08:21:50.642 No download requests in the queue to start downloads for. \| 2022-09-23 08:21:50.642 No download requests in the queue to start downloads for. \| 2022-09-23 08:21:50.642 No download requests in the queue to start downloads for. \| 2022-09-23 08:21:50.642 ESZ22-CME 10 Min #2 \| Reloading chart. \| 2022-09-23 08:22:35.186 ESZ22-CME 5 Min #4 \| Reloading chart. \| 2022-09-23 08:22:35.221 ESZ22-CME #5 \| Reloading chart. \| 2022-09-23 08:22:35.230 ESZ22-CME 5 Min #1 \| Reloading chart. \| 2022-09-23 08:22:35.240 Mapping ESZ22-CME to ESZ22. Service code: cme \| 2022-09-23 08:22:35.681 Using symbol data fast lookup vector \| 2022-09-23 08:22:35.681 SC Data - All Services \| Starting real-time market data updates for: ESZ22-CME (ESZ22). ID: 1 Service code: cme \| 2022-09-23 08:22:35.681 SC Data - All Services \| Connecting to the server ds23.sierracharts.com. Port 10048 \| 2022-09-23 08:22:35.681 SC Data - All Services \| Requesting security definition data for: ESZ22-CME (ESZ22). ID: 1 \| 2022-09-23 08:22:35.683 Starting DelayedDownloadMonitoringTimer \| 2022-09-23 08:22:35.683 Starting HDTimeoutTimer \| 2022-09-23 08:22:35.683 Added historical Intraday data request for ESZ22-CME to the queue. \| 2022-09-23 08:22:35.683 Intraday data recording state for symbol ESZ22-CME is set to download 'Pending'. \| 2022-09-23 08:22:35.683 Triggering next historical data download in queue. \| 2022-09-23 08:22:35.683 Delaying start of download for ESZ22-CME. \| 2022-09-23 08:22:35.684 DTC Client socket (1) \| Creating socket. \| 2022-09-23 08:22:35.818 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2022-09-23 08:22:35.818 DTC Client socket (1) \| Connecting to IP: 216.1.90.130. \| 2022-09-23 08:22:35.818 SC Data - All Services \| Network connection to server complete. \| 2022-09-23 08:22:36.526 SC Data - All Services \| Starting socket receive thread. \| 2022-09-23 08:22:36.526 SC Data - All Services \| Sending encoding request to server: Binary VLS. Compression: standard \| 2022-09-23 08:22:36.526 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2022-09-23 08:22:36.724 SC Data - All Services \| Sending logon request message. \| 2022-09-23 08:22:36.724 SC Data - All Services \| Received logon response. \| 2022-09-23 08:22:37.562 SC Data - All Services \| Server Name: SC Realtime Server. \| 2022-09-23 08:22:37.562 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2022-09-23 08:22:37.562 SC Data - All Services \| Successfully connected. \| 2022-09-23 08:22:37.562 SC Data - All Services \| Trading is not supported. \| 2022-09-23 08:22:37.562 SC Data - All Services \| Restarting real-time data updates for symbol: ESZ22-CME -> ESZ22 \| 2022-09-23 08:22:37.562 SC Data - All Services \| Received security definition for symbol ESZ22-CME \| 2022-09-23 08:22:37.762 HD Request # 1 \| Downloading Intraday chart data for ESZ22-CME to the file ESZ22-CME.scid. Service: cme \| 2022-09-23 08:22:42.722 HD Request # 1 \| Download start date-time: 2022-09-23 08:18:53.000000. File last date-time: 2022-09-23 08:18:53.237000 \| 2022-09-23 08:22:42.723 HD Request # 1 \| Using server: ds23.sierracharts.com port 10149 \| 2022-09-23 08:22:42.723 Socket (2) \| Creating socket. \| 2022-09-23 08:22:42.723 Socket (2) \| New receive buffer size: 5242880 \| 2022-09-23 08:22:42.723 Socket (2) \| Connecting to IP: 216.1.90.130. \| 2022-09-23 08:22:42.723 HD Request # 1 \| Setting DTC encoding to Binary VLS \| 2022-09-23 08:22:42.985 HD Request # 1 \| Sending historical data logon request message. \| 2022-09-23 08:22:42.985 HD Request # 1 \| Requesting Intraday data. Start date-time: 2022-09-23 08:18:53. Record interval: 0. Symbol: ESZ22 \| 2022-09-23 08:22:43.537 HD Request # 1 \| Decompressing data. \| 2022-09-23 08:22:43.711 HD Request # 1 \| Receiving Intraday data for ESZ22-CME starting at 2022-09-23 08:18:53.074000 \| 2022-09-23 08:22:43.807 Socket (2) \| CloseSocket call. \| 2022-09-23 08:22:43.812 Socket (2) \| Shutdown started. Waiting for graceful close. \| 2022-09-23 08:22:43.812 Historical data download thread signaled to stop. \| 2022-09-23 08:22:43.812 HD Request # 1 \| Timestamp of first Intraday data file record written: 2022-09-23 08:18:53.742000. \| 2022-09-23 08:22:43.812 HD Request # 1 \| Received 2838 Intraday data records from 2022-09-23 08:18:53.074000 to 2022-09-23 08:22:41.122003 (3.8 minutes) and wrote 2830 records for ESZ22-CME \| 2022-09-23 08:22:43.813 HD Request # 1 \| Add time&sales data \| Remembered last file record date-time: 2022-09-23 12:22:41.122003 \| 2022-09-23 08:22:43.821 Added 22 Time and Sales records to Intraday data file for ESZ22-CME after download. \| 2022-09-23 08:22:43.821 HD Request # 1 \| Completion time: 1s. \| 2022-09-23 08:22:43.821 HD Request # 1 \| Intraday data download complete for ESZ22-CME. Unique request ID: 1 \| 2022-09-23 08:22:43.821 Removing historical data download ID 1. \| 2022-09-23 08:22:43.821 Real-time Intraday chart data file updates started for ESZ22-CME \| 2022-09-23 08:22:43.821 Intraday chart data file opened for ESZ22-CME \| 2022-09-23 08:22:43.821 HD Request # 1 \| Enabling Intraday chart updating for symbol. \| 2022-09-23 08:22:43.821 Triggering next historical data download in queue. \| 2022-09-23 08:22:43.821 No download requests in the queue to start downloads for. \| 2022-09-23 08:22:43.821 Socket (2) \| Socket gracefully closed by remote side. \| 2022-09-23 08:22:43.939 Socket (2) \| Closed. \| 2022-09-23 08:22:43.939 TPO Profile Chart \| Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. \| 2022-09-23 08:22:45.009 * TPO Profile Chart \| To restore the chart, remove this study. \| 2022-09-23 08:22:45.009 * TPO Profile Chart \| Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. \| 2022-09-23 08:22:45.362 * TPO Profile Chart \| To restore the chart, remove this study. \| 2022-09-23 08:22:45.363 * TPO Profile Chart \| Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. \| 2022-09-23 08:22:45.861 * TPO Profile Chart \| To restore the chart, remove this study. \| 2022-09-23 08:22:45.861 * Numbers Bars \| Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. \| 2022-09-23 08:22:46.955 * Numbers Bars \| To restore the chart, remove this study. \| 2022-09-23 08:22:46.955 * Numbers Bars Calculated Values study: Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. \| 2022-09-23 08:22:46.955 * Numbers Bars \| Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. \| 2022-09-23 08:22:46.961 * Numbers Bars \| To restore the chart, remove this study. \| 2022-09-23 08:22:46.961 * Numbers Bars Calculated Values study: Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. \| 2022-09-23 08:22:46.962 * Numbers Bars \| Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. \| 2022-09-23 08:22:47.360 * Numbers Bars \| To restore the chart, remove this study. \| 2022-09-23 08:22:47.360 * Numbers Bars Calculated Values study: Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. \| 2022-09-23 08:22:47.360 * Numbers Bars \| Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. \| 2022-09-23 08:22:47.361 * Numbers Bars \| To restore the chart, remove this study. \| 2022-09-23 08:22:47.361 * Numbers Bars Calculated Values study: Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. \| 2022-09-23 08:22:47.361 * Numbers Bars \| Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. \| 2022-09-23 08:22:47.850 * Numbers Bars \| To restore the chart, remove this study. \| 2022-09-23 08:22:47.850 * Numbers Bars Calculated Values study: Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. \| 2022-09-23 08:22:47.850 * Numbers Bars \| Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. \| 2022-09-23 08:22:47.851 * Numbers Bars \| To restore the chart, remove this study. \| 2022-09-23 08:22:47.851 * Numbers Bars Calculated Values study: Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. \| 2022-09-23 08:22:47.851 * Opened cached Intraday file: C:\SierraChart\Data\ESZ22-CME.scid. Thread ID: 10068 \| 2022-09-23 08:22:49.025