Login Page - Create Account

Support Board


Date/Time: Thu, 18 Sep 2025 03:24:49 +0000



Post From: Emicro Nasdaq chart not updating.

[2022-09-17 18:47:51]
Sierra_Chart Engineering - Posts: 20913
Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

See if that resolves the issue. If not:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing