Support Board

Date/Time: Fri, 04 Jul 2025 20:34:10 +0000

Post From: Connected but no data/information showing past my last trading session on 9/01/22

[2022-09-06 22:46:12] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 40745
User757136: If you are still having an issue, then we need to see your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing