Support Board

Date/Time: Mon, 29 Apr 2024 12:03:28 +0000

Post From: Unable to Achieve Connection

[2013-05-01 13:54:22] Link To Thread - Link To Post [Go To First Post]
Scott Perry - Posts: 17
I have been a Sierra user for 4 years and I feel as though I know my way around the platform extremely well. However, I signed up for a TST Combine and I'm using Sierra for enter/exit of trades. I had a practice account with TST that lasted 2 weeks and I was able to get connected just fine. However, since the practice account expired I can't get a connection, which is understandable. However, I signed up for a TST Combine and I can't get a connection. I have everything input properly and I have contacted TST Support and they say they can connect to my account through their Sierra platform. So evidently there is something not working properly on my end. Attached is a Screenshot of the Activity Log after I try to connect. Would it be possible for you guys to remotely connect to my computer and see what might be up? Thanks, Scott Perry 501-352-7740


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