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Date/Time: Thu, 30 Mar 2023 08:07:40 +0000

Post From: Activation d'urgence

[2022-08-05 19:17:50]
John - SC Support - Posts: 23296
From Google Translate:

I just paid $10 to activate my connection to Sierra, the service offered me to use the emergency activation code. I tried but without success. What should I do ?

Right now you have activated Package 3. So you should not be having any issues related to this particular package. Just keep in mind that if you are wanting to connect to an external service (such as CQG, Rithmic, or our Teton Order Routing Service), then you will need to be on one of the Integrated Packages (Packages 10, 11, and 12).

Otherwise, if you are just getting used to the system, then you can stay on Package 3 and use our Delayed Streaming Data. The delayed data acts the same as real-time data, but is delayed by 10-15 minutes (depending on exchange). This allows you to work with Sierra Chart with real data without having to pay for it. Refer to the information here:
Delayed Exchange Data Feed

If there is something specifically that is not working then let us know and we will answer your questions here.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing