Support Board

Date/Time: Thu, 25 Apr 2024 22:40:04 +0000

Post From: I have an active account but I cannot connect to data feed.

[2022-08-05 17:34:55] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31131
On the Data/Trade Service Settings window (Global Settings >> Data/Trade Service Settings), you will enter your CQG credentials. But it sounds like you have that worked out, as the message regarding too many connections is a CQG message that you would not be getting unless you connected. Refer to the following regarding this message: https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#CommonErrorMessage_TooManyLogonAttempts FCM stands for "Futures Clearing Merchant". This is the company that actually places the trades. If you are working with AMP, then AMP is your FCM as well as your broker. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing