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Date/Time: Wed, 24 Apr 2024 20:21:27 +0000



Post From: Delayed Data from CQG

[2022-08-05 13:17:33]
John - SC Support - Posts: 31087
Your log has us a bit confused, as it is showing that you are not connected to CQG based on the following line:
Current selected Data/Trading service: SC Data - All Services

But then it does show you connected to CQG later. Please check your setting for Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service and ensure this is set to "CQG - Web API"

If it is not, then follow the instructions at the following link to connect your Sierra Chart to CQG:
CQG Trading Platform Service: Setup Instructions

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But, the reason you are getting delayed data is that you have a chart for F.US.EPU22 which is traded on the CME exchange, and you only have data for the COMEX activated. You can activate the CME Exchange at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing