Login Page - Create Account

Support Board

Date/Time: Sat, 22 Jun 2024 12:39:27 +0000

Post From: Won't connect to Data Feed

[2022-07-18 18:42:51]
John - SC Support - Posts: 32515
With release 2394 we no longer allow CQG data for the CME Group and EUREX into Sierra Chart. Refer to the information here:

Our servers are showing that you are on version 2416, therefore you would need to use the Denali Exchange Data Feed for your data, and you also state that you are setup with AMP to have CQG for "Order Routing Only". But you do not have any exchanges activated for the Denali Exchange Data Feed. You can activate the exchange(s) you need for the CME Group at the following link:
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing