Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 04:55:36 +0000



Post From: Read: Solution to *Not Receiving* Delayed or Denali Real-time Data

[2022-07-18 16:53:07]
User190501 - Posts: 92
Symbol: ZBU22_FUT_CME[M] and MESU22_FUT_CME[M] opened in the chartbook and both shows as Delayed

Software version: 2416 64-bit | 2022-07-18 12:47:02.293
Primary Thread ID: 261556 | 2022-07-18 12:47:02.293
Usage end date: 2022-08-18 | 2022-07-18 12:47:02.293
Enabled for: Sierra Chart Historical Data Service. | 2022-07-18 12:47:02.293
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-07-18 12:47:02.293
Enabled for: Delayed Denali Exchange Data Feed. | 2022-07-18 12:47:02.293
Enabled for exchange2: CME (Trading Account Required) | 2022-07-18 12:47:02.293
Enabled for exchange2: CBOT (Trading Account Required) | 2022-07-18 12:47:02.293
Enabled for exchange2: COMEX (Trading Account Required) | 2022-07-18 12:47:02.293
Enabled for exchange2: NYMEX (Trading Account Required) | 2022-07-18 12:47:02.293
Enabled for exchange2: fairx_exchange.data | 2022-07-18 12:47:02.293
Allow Support for Sierra Chart Data Feeds is disabled. | 2022-07-18 12:47:02.293
Current selected Data/Trading service: Teton CME Order Routing | 2022-07-18 12:47:02.293
Custom symbol settings values: enabled | 2022-07-18 12:47:02.293
Chart Update Interval: 500 | 2022-07-18 12:47:02.293
Intraday Data Storage Time Unit: 1 | 2022-07-18 12:47:02.293
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-07-18 12:47:02.293
2022-07-18 16:47:02 Local computer time in UTC | 2022-07-18 12:47:02.293
2022-07-18 12:47:02 Local computer time in SC Time Zone | 2022-07-18 12:47:02.293
2022-07-18 16:46:20 Server time in UTC | 2022-07-18 12:47:02.293
Local computer UTC time and Server UTC time difference: 2 seconds. | 2022-07-18 12:47:02.293
Program path: C:\SierraChart\ | 2022-07-18 12:47:02.293
Data Files path: C:\SierraChart\Data\ | 2022-07-18 12:47:02.293
OS Version Number: 10.0 | 2022-07-18 12:47:02.293
Locale Setting: C | 2022-07-18 12:47:02.293
DLLs: DT_LocalsSuite_2158_64.dll, DT_LocalsSuite_64.dll, OFtenIndicatorSuite_2158_64.dll, OrderFlowImbalance_2158_64.dll, PRC1_2158_64.dll, PRC1_64.dll, UserContributedStudies_64.dll | 2022-07-18 12:47:02.294
Allowed protected custom studies: DT_LocalsSuite, OFtenIndicatorSuite, OFten_Indicators | 2022-07-18 12:47:02.294
Crash reporter started: true | 2022-07-18 12:47:02.294

File >> Disconnect selected. | 2022-07-18 12:47:18.756
Teton CME Order Routing | Waiting for socket receive thread to end | 2022-07-18 12:47:18.756
DTC Client socket (1) | CloseSocket call. | 2022-07-18 12:47:18.757
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-07-18 12:47:18.757
SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2022-07-18 12:47:18.757
DTC Client socket (3) | CloseSocket call. | 2022-07-18 12:47:18.757
SC DTC Delayed Exchange Data | Disconnected from the server. | 2022-07-18 12:47:18.757
Teton CME Order Routing | Disconnected. | 2022-07-18 12:47:18.757
DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2022-07-18 12:47:18.757
DTC Client socket (3) | Socket gracefully closed by remote side. | 2022-07-18 12:47:18.779
DTC Client socket (3) | Closed. | 2022-07-18 12:47:18.779
DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-07-18 12:47:18.786
DTC Client socket (1) | Closed. | 2022-07-18 12:47:18.786

Teton CME Order Routing | Firm: Advantage/Stage5 | 2022-07-18 12:47:26.655
Teton CME Order Routing | Connecting to the server futurestrading14.sierracharts.com. Port 11093 | 2022-07-18 12:47:26.655
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-07-18 12:47:26.655
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-07-18 12:47:26.655
DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2022-07-18 12:47:26.655
Teton CME Order Routing | Network connection to server complete. | 2022-07-18 12:47:26.690
Teton CME Order Routing | Starting socket receive thread. | 2022-07-18 12:47:26.690
Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2022-07-18 12:47:26.690
Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2022-07-18 12:47:26.797
Teton CME Order Routing | Sending logon request message. | 2022-07-18 12:47:26.797
Teton CME Order Routing | Received logon response. | 2022-07-18 12:47:27.304
Teton CME Order Routing | Server Name: SC DTC Server. Build=42789. | 2022-07-18 12:47:27.304
Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2022-07-18 12:47:27.304
Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2022-07-18 12:47:27.304
Teton CME Order Routing | Trading is supported. | 2022-07-18 12:47:27.304
Teton CME Order Routing | Order cancel and replace is supported. | 2022-07-18 12:47:27.304
Teton CME Order Routing | OCO Orders supported. | 2022-07-18 12:47:27.304
Teton CME Order Routing | Bracket Orders supported. | 2022-07-18 12:47:27.304
Teton CME Order Routing | Connected to server complete. | 2022-07-18 12:47:27.304
Triggering next historical data download in queue. | 2022-07-18 12:47:27.305
Triggering next historical data download in queue. | 2022-07-18 12:47:27.305
Triggering next historical data download in queue. | 2022-07-18 12:47:27.305
Triggering next historical data download in queue. | 2022-07-18 12:47:27.305
Updated verified funded futures trading account ending date to: 2022-08-17 16:47:27 | 2022-07-18 12:47:27.305
Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2022-07-18 12:47:27.305
No download requests in the queue to start downloads for. | 2022-07-18 12:47:27.305
No download requests in the queue to start downloads for. | 2022-07-18 12:47:27.305
No download requests in the queue to start downloads for. | 2022-07-18 12:47:27.305
No download requests in the queue to start downloads for. | 2022-07-18 12:47:27.305
Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2022-05-06 12:40:40.807443 | 2022-07-18 12:47:27.306
Updated verified funded futures trading account ending date to: 2022-08-17 16:47:27 | 2022-07-18 12:47:27.358
Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=550S1331 | 2022-07-18 12:47:27.362
Mapping MESU22_FUT_CME to MESU22. Service code: cme | 2022-07-18 12:47:27.607
Using symbol data fast lookup vector | 2022-07-18 12:47:27.607
SC DTC Delayed Exchange Data | Starting real-time market data updates for: MESU22_FUT_CME (MESU22). ID: 1 Service code: cme | 2022-07-18 12:47:27.607
SC DTC Delayed Exchange Data | Connecting to the server ds23.sierracharts.com. Port 10043 | 2022-07-18 12:47:27.607
SC DTC Delayed Exchange Data | Requesting security definition data for: MESU22_FUT_CME (MESU22). ID: 1 | 2022-07-18 12:47:27.607
Added historical Intraday data request for MESU22_FUT_CME to the queue. | 2022-07-18 12:47:27.607
Intraday data recording state for symbol MESU22_FUT_CME is set to download 'Pending'. | 2022-07-18 12:47:27.607
Triggering next historical data download in queue. | 2022-07-18 12:47:27.607
DTC Client socket (3) | Creating socket. | 2022-07-18 12:47:27.607
DTC Client socket (3) | New receive buffer size: 5242880 | 2022-07-18 12:47:27.607
DTC Client socket (3) | Connecting to IP: 216.1.90.130. | 2022-07-18 12:47:27.607
Delaying start of download for MESU22_FUT_CME. | 2022-07-18 12:47:27.611
Mapping ZBU22_FUT_CME to ZBU22. Service code: cbot | 2022-07-18 12:47:27.612
SC DTC Delayed Exchange Data | Starting real-time market data updates for: ZBU22_FUT_CME (ZBU22). ID: 2 Service code: cbot | 2022-07-18 12:47:27.612
SC DTC Delayed Exchange Data | Requesting security definition data for: ZBU22_FUT_CME (ZBU22). ID: 2 | 2022-07-18 12:47:27.612
Added historical Intraday data request for ZBU22_FUT_CME to the queue. | 2022-07-18 12:47:27.612
Intraday data recording state for symbol ZBU22_FUT_CME is set to download 'Pending'. | 2022-07-18 12:47:27.612
Triggering next historical data download in queue. | 2022-07-18 12:47:27.612
SC DTC Delayed Exchange Data | Network connection to server complete. | 2022-07-18 12:47:27.652
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2022-07-18 12:47:27.652
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2022-07-18 12:47:27.652
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2022-07-18 12:47:27.719
SC DTC Delayed Exchange Data | Sending logon request message. | 2022-07-18 12:47:27.719
SC DTC Delayed Exchange Data | Received logon response. | 2022-07-18 12:47:28.352
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2022-07-18 12:47:28.352
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2022-07-18 12:47:28.352
SC DTC Delayed Exchange Data | Successfully connected. | 2022-07-18 12:47:28.352
SC DTC Delayed Exchange Data | Trading is not supported. | 2022-07-18 12:47:28.352
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: MESU22_FUT_CME -> MESU22 | 2022-07-18 12:47:28.352
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ZBU22_FUT_CME -> ZBU22 | 2022-07-18 12:47:28.352
SC DTC Delayed Exchange Data | Received security definition for symbol MESU22_FUT_CME | 2022-07-18 12:47:28.472
SC DTC Delayed Exchange Data | Received security definition for symbol ZBU22_FUT_CME | 2022-07-18 12:47:28.472
HD Request # 6 | Downloading Intraday chart data for MESU22_FUT_CME to the file MESU22_FUT_CME.scid. Service: cme | 2022-07-18 12:47:33.294
HD Request # 6 | Download start date-time: 2022-07-18 12:46:52.000000. File last date-time: 2022-07-18 12:46:52.088000 | 2022-07-18 12:47:33.295
HD Request # 6 | Using server: ds23.sierracharts.com port 10149 | 2022-07-18 12:47:33.295
Socket (4) | Creating socket. | 2022-07-18 12:47:33.295
Socket (4) | New receive buffer size: 5242880 | 2022-07-18 12:47:33.295
Socket (4) | Connecting to IP: 216.1.90.130. | 2022-07-18 12:47:33.295
HD Request # 6 | Setting DTC encoding to Binary VLS | 2022-07-18 12:47:33.398
HD Request # 6 | Sending historical data logon request message. | 2022-07-18 12:47:33.398
HD Request # 6 | Requesting Intraday data. Start date-time: 2022-07-18 12:46:52. Record interval: 1. Symbol: MESU22 | 2022-07-18 12:47:33.925
HD Request # 6 | Decompressing data. | 2022-07-18 12:47:33.980
HD Request # 6 | Receiving Intraday data for MESU22_FUT_CME starting at 2022-07-18 12:46:52.088000 | 2022-07-18 12:47:33.981
Socket (4) | CloseSocket call. | 2022-07-18 12:47:33.982
Socket (4) | Shutdown started. Waiting for graceful close. | 2022-07-18 12:47:33.982
Historical data download thread signaled to stop. | 2022-07-18 12:47:33.982
HD Request # 6 | Timestamp of first Intraday data file record written: 2022-07-18 12:46:52.088000. | 2022-07-18 12:47:33.982
HD Request # 6 | Received 33 Intraday data records from 2022-07-18 12:46:52.088000 to 2022-07-18 12:47:32.371000 (40.3 seconds) and wrote 33 records for MESU22_FUT_CME | 2022-07-18 12:47:33.982
HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2022-07-18 16:47:32.371000 | 2022-07-18 12:47:33.983
HD Request # 6 | Completion time: 0s. | 2022-07-18 12:47:33.983
HD Request # 6 | Intraday data download complete for MESU22_FUT_CME. Unique request ID: 7 | 2022-07-18 12:47:33.983
Removing historical data download ID 7. | 2022-07-18 12:47:33.983
Real-time Intraday chart data file updates started for MESU22_FUT_CME | 2022-07-18 12:47:33.983
Opened cached Intraday file: C:\SierraChart\Data\MESU22_FUT_CME.scid. Thread ID: 261556 | 2022-07-18 12:47:33.983
Intraday chart data file opened for MESU22_FUT_CME | 2022-07-18 12:47:33.983
HD Request # 6 | Enabling Intraday chart updating for symbol. | 2022-07-18 12:47:33.983

Triggering next historical data download in queue. | 2022-07-18 12:47:33.983
HD Request # 7 | Downloading Intraday chart data for ZBU22_FUT_CME to the file ZBU22_FUT_CME.scid. Service: cbot | 2022-07-18 12:47:33.983
HD Request # 7 | Download start date-time: 2022-07-18 12:46:44.000000. File last date-time: 2022-07-18 12:46:44.046000 | 2022-07-18 12:47:33.983
HD Request # 7 | Using server: ds21.sierracharts.com port 10150 | 2022-07-18 12:47:33.983
Socket (5) | Creating socket. | 2022-07-18 12:47:33.983
Socket (5) | New receive buffer size: 5242880 | 2022-07-18 12:47:33.984
Socket (5) | Connecting to IP: 216.1.90.129. | 2022-07-18 12:47:33.984
Socket (4) | Socket gracefully closed by remote side. | 2022-07-18 12:47:34.037
Socket (4) | Closed. | 2022-07-18 12:47:34.037
HD Request # 7 | Setting DTC encoding to Binary VLS | 2022-07-18 12:47:34.086
HD Request # 7 | Sending historical data logon request message. | 2022-07-18 12:47:34.086
HD Request # 7 | Requesting Intraday data. Start date-time: 2022-07-18 12:46:44. Record interval: 1. Symbol: ZBU22 | 2022-07-18 12:47:34.614
HD Request # 7 | Decompressing data. | 2022-07-18 12:47:34.657
HD Request # 7 | Receiving Intraday data for ZBU22_FUT_CME starting at 2022-07-18 12:46:44.046000 | 2022-07-18 12:47:34.658
Socket (5) | CloseSocket call. | 2022-07-18 12:47:34.658
Historical data download thread signaled to stop. | 2022-07-18 12:47:34.658
Socket (5) | Shutdown started. Waiting for graceful close. | 2022-07-18 12:47:34.658
HD Request # 7 | Timestamp of first Intraday data file record written: 2022-07-18 12:46:44.046000. | 2022-07-18 12:47:34.658
HD Request # 7 | Received 11 Intraday data records from 2022-07-18 12:46:44.046000 to 2022-07-18 12:47:32.320000 (48.3 seconds) and wrote 11 records for ZBU22_FUT_CME | 2022-07-18 12:47:34.658
HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2022-07-18 16:47:32.320000 | 2022-07-18 12:47:34.659
HD Request # 7 | Completion time: 1s. | 2022-07-18 12:47:34.659
HD Request # 7 | Intraday data download complete for ZBU22_FUT_CME. Unique request ID: 8 | 2022-07-18 12:47:34.659
Removing historical data download ID 8. | 2022-07-18 12:47:34.659
Real-time Intraday chart data file updates started for ZBU22_FUT_CME | 2022-07-18 12:47:34.659
Opened cached Intraday file: C:\SierraChart\Data\ZBU22_FUT_CME.scid. Thread ID: 261556 | 2022-07-18 12:47:34.659
Intraday chart data file opened for ZBU22_FUT_CME | 2022-07-18 12:47:34.659
HD Request # 7 | Enabling Intraday chart updating for symbol. | 2022-07-18 12:47:34.659

Triggering next historical data download in queue. | 2022-07-18 12:47:34.659
No download requests in the queue to start downloads for. | 2022-07-18 12:47:34.659
Socket (5) | Socket gracefully closed by remote side. | 2022-07-18 12:47:34.705
Socket (5) | Closed. | 2022-07-18 12:47:34.705