Support Board

Date/Time: Tue, 07 May 2024 15:15:11 +0000

Post From: Need live help changing to Teton Data Feed.

[2022-07-07 18:07:41] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31429
Everything on your account looks fine at this time. You are setup to get the CME top-of-book data, which will give you access to the ES and NQ data. You do not need the NASDQ TotalView exchange, as that is for the U.S. Equities and not futures. That exchange is currently deactivated, so it will not renew next month. You also have enough funds in your account to renew your Package (Package 10) on July 10, 2022. Keep in mind the Exchange Fees come due on the first day of each month (which is separate from the package renewal), so you will need to ensure you have at least $1.25 in your account before August 1, 2022. You should be getting real-time data for the ES and NQ. Just make sure you open a chart by selecting File >> Find Symbol in order to ensure you use the correct symbol for the trading service you are using. Let us know if you are having any trouble at this time. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing