Support Board
Date/Time: Wed, 17 Sep 2025 12:39:01 +0000
Post From: INTRADAY DATA NOT LOADING FOR PAST 4 MONTHS ON ALL INDEXES
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Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings We also want you to disable Use Custom Symbol Settings Values. If you still have an issue: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-07-04 11:12:32
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