Support Board

Date/Time: Fri, 03 May 2024 23:56:50 +0000

Post From: Denali Feeds Issues - Delays

[2022-06-15 20:47:34] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14207
The cause of the problem you had absolutely has nothing at all to do with the particular version you are running. We are quite certain the issue you had was due to Internet connectivity issue somewhere between your system and the Sierra Chart Denali servers. We see you are in Alaska. There is no evidence at all of a problem on our servers. There is no packet loss, there were no connectivity issues to the CME. No issues with our real-time server processes. Everything was perfect and stable. We also did not experience any connectivity issues ourselves. The Denali Exchange Data Feed uses three different ISPs. If you have trouble with one, there is an automatic connection to another. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing