Support Board

Date/Time: Sat, 04 May 2024 11:17:22 +0000

Post From: not receiving real time data for CME

[2022-06-14 14:13:48] Link To Thread - Link To Post [Go To First Post]
User12089 - Posts: 350
not receiving real time data for CME - the issue started after i launched a newly installed SC instance on a second machine - before i managed to disconnect the instance from Denali (connects automatically and uses a sample chartbook after fresh install) the SC connected briefly to Denali After disconnecting this second instance and diconnecting and reconnecting the instance on the original / first machine i still dont receive realtime data The SC DEnali licensing mechanism is doesnt seem to be designed well if it can not pick up the new/next change in simultaneous connections - i would advice fixing it asap in any case unlock my subscripiuon asap ps: i am subscribed for SC instances on 3 machines and Denali on 1 machine - at the moment there is SC instance on ONLY 1 machinbe connected to Denali and it DOES NOT receive realtime data and ANY market depth data