Login Page - Create Account

Support Board


Date/Time: Sat, 27 Apr 2024 10:45:48 +0000



Post From: OEC - Cannot place an Order

[2014-04-15 15:39:27]
User36703 - Posts: 29
Hello,

I am not able to place an LIVE order in Sierra Chart. I have got the log:
Trade Order Error - OEC order update (Rejected). Text: Invalid account. Unknown account(s). Internal Order ID: 18035. Service Order ID: OECFIX:635330196421379310:8956. Symbol: NQM4 | 2014-04-15 17:32:08

Sierra Chart is enabled according to OEC support. They directed me to you. I was trying to find out the solution on your web but with no success. I am using Sierra Chart data also.

Thank you in advance.