Support Board
Date/Time: Thu, 19 Jun 2025 23:57:38 +0000
Post From: I switched from package 3 to 10 and now I have blank TPO chart and blank footprint chart
| [2022-06-13 07:25:19] |
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It will not help to be on Service Package 10 or higher. We see you are now on Service Package 5 which includes TPO and Numbers Bars charts. So you should be all set now. If not, restart Sierra Chart. How are you concluding that there is a data delay? Make sure your computer's clock is set correctly in case it is not and you are getting a false indication: Incorrect Date and/or Time Display, Missing Historical Intraday Data, Chart Not Updating Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-13 07:25:49
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