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Date/Time: Sun, 28 Apr 2024 21:31:00 +0000



Post From: Urgent - huge vol difference in Stoxx vs OEC and eurex website

[2014-04-14 16:44:01]
Sierra Chart Engineering - Posts: 104368
OK, then this is the reason for the problem. And we would never have been able to figure this out from our side. It would be impossible for us to know something like this was happening.

This indicates, you are sharing the Data Files Folder between two copies of Sierra Chart and we strongly recommend not to do that. This is explained at step 15 here:
http://www.sierrachart.com/index.php?l=doc/MultipleServices.html#Sharing
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing