Support Board

Date/Time: Thu, 25 Apr 2024 15:02:19 +0000

Post From: Historical data in Global data feed India

[2022-05-29 14:09:21] Link To Thread - Link To Post [Go To First Post]
User749673 - Posts: 18
Dear Team It is an issue persisting from the beginning of sierra chart alliance with Global data feed . Latest API released by Sierra chart emits zero in bid data in number bar in historical data feed . As you opined 1.you better put the global data feed data in real time with number bar in 5 min time frame for NIFTY-I.NFO symbol .It is absolutely working fine 2.you log out and log in after 11 minutes, you will be receiving erratic or zero fill for last 10 minutes in number bar We are paying 36$ to sierra chart and equal amount to global data feed every month . Request to fix the issue quickly to increase the customer base in India . Lot of my clients are reluctant to switch over to sierra chart due to this historical data feed issues . I sent several mails to Mr Anthony and he too interacted with Global data feed recently but still no light at the end of tunnel If customers ask some extra features Sierra chart can say " We are quite busy with other important pending works" but what we are asking is correct and perfect API for Historical data feed fills for no logging hours though GLOBAL DATA FEED Please fix on top priority basis Thanks