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Date/Time: Fri, 14 Jun 2024 15:26:17 +0000



Post From: Delayed Data Error

[2022-05-26 18:48:06]
User29662 - Posts: 76
That's not the problem. My NQ charts are updating well. I believe this is the relevant part of the message log:

HD Request # 1 | Downloading Historical Daily chart data for ESM22-CME. Starting date: 2022-05-20. Service: scdataallservices | 2022-05-26 11:38:36.242
HD Request # 1 | JSON parse error of SC External HD service: The document is empty. | 2022-05-26 11:40:20.828 *
HD Request # 1 | Error downloading historical Daily data for ESM22-CME. The server returned an error. | 2022-05-26 11:40:20.828
HD Request # 1 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESM22-CME | 2022-05-26 11:40:20.828
HD Request # 1 | Completion time: 1m 44s. | 2022-05-26 11:40:20.828
HD Request # 1 | Daily data download complete for ESM22-CME. Unique request ID: 1 | 2022-05-26 11:40:20.828
Removing historical data download ID 1. | 2022-05-26 11:40:20.828

The net result is that every time I open my chartbook, the latest data since the last time I had it open does not get filled in/updated. First a blue notice says downloading continuous contract data, but then a red box appears saying download failed and that the server has encountered an error. I do see the current days candle but then there is a data gap between that and the day the last time I opened my chart.