Login Page - Create Account

Support Board


Date/Time: Wed, 24 Apr 2024 10:30:51 +0000



Post From: Problem

[2022-05-25 22:12:46]
User692937 - Posts: 7
Hi

I attach the copy of the logs.
My problem is that I don't have the walking depth. I only see one level.
Thanks for your help.

Styve



Software version: 2394 64-bit | 2022-05-26 00:09:57.131
Primary Thread ID: 12572 | 2022-05-26 00:09:57.131
Usage end date: 2022-06-07 | 2022-05-26 00:09:57.131
Enabled for: Advanced Features 2. | 2022-05-26 00:09:57.131
Enabled for: Sierra Chart Historical Data Service. | 2022-05-26 00:09:57.131
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-05-26 00:09:57.131
Enabled for: Delayed Denali Exchange Data Feed. | 2022-05-26 00:09:57.131
Enabled for exchange2: fairx_exchange.data | 2022-05-26 00:09:57.131
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-05-26 00:09:57.131
Current selected Data/Trading service: Rithmic Direct - DTC | 2022-05-26 00:09:57.131
Custom symbol settings values: enabled | 2022-05-26 00:09:57.131
Chart Update Interval: 500 | 2022-05-26 00:09:57.131
Intraday Data Storage Time Unit: 1 | 2022-05-26 00:09:57.131
Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2022-05-26 00:09:57.131
2022-05-25 22:09:57 Local computer time in UTC | 2022-05-26 00:09:57.131
2022-05-26 00:09:57 Local computer time in SC Time Zone | 2022-05-26 00:09:57.131
2022-05-25 22:09:01 Server time in UTC | 2022-05-26 00:09:57.131
Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-05-26 00:09:57.131
Program path: C:\SierraChart\ | 2022-05-26 00:09:57.131
Data Files path: C:\SierraChart\Data\ | 2022-05-26 00:09:57.131
OS Version Number: 10.0 | 2022-05-26 00:09:57.131
Locale Setting: C | 2022-05-26 00:09:57.131
DLLs: alain_blocs_imbalances_64.dll, Cluster_de_volume_Alain_64.dll, UserContributedStudies_64.dll | 2022-05-26 00:09:57.131
Allowed protected custom studies: Alain_blocs_imbalances, Cluster_volume_Alain, zyp_app, zyp_download_free | 2022-05-26 00:09:57.131
Crash reporter started: true | 2022-05-26 00:09:57.131

File >> Disconnect selected. | 2022-05-26 00:10:00.864
Rithmic Direct - DTC | Waiting for socket receive thread to end | 2022-05-26 00:10:00.866
DTC Client socket (1) | CloseSocket call. | 2022-05-26 00:10:00.866
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-05-26 00:10:00.866
Rithmic Direct - DTC | Disconnected. | 2022-05-26 00:10:00.866
DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-05-26 00:10:00.983
DTC Client socket (1) | Closed. | 2022-05-26 00:10:00.983

Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Aggregated | 2022-05-26 00:10:16.835
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-05-26 00:10:16.836
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-05-26 00:10:16.840
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-05-26 00:10:16.840
DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-05-26 00:10:16.840
Rithmic Direct - DTC | Network connection to server complete. | 2022-05-26 00:10:16.959
Rithmic Direct - DTC | Starting socket receive thread. | 2022-05-26 00:10:16.959
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-05-26 00:10:16.959
Rithmic Direct - DTC | Sending logon request message. | 2022-05-26 00:10:16.959
Rithmic Direct - DTC | Received logon response. | 2022-05-26 00:10:17.312
Rithmic Direct - DTC | Server Name: . | 2022-05-26 00:10:17.312
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-05-26 00:10:17.312
Rithmic Direct - DTC | Successfully connected. | 2022-05-26 00:10:17.312
Rithmic Direct - DTC | Trading is supported. | 2022-05-26 00:10:17.312
Rithmic Direct - DTC | Order cancel and replace is supported. | 2022-05-26 00:10:17.312
Rithmic Direct - DTC | OCO Orders supported. | 2022-05-26 00:10:17.312
Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2022-05-26 00:10:17.312
Rithmic Direct - DTC | Connected to server complete. | 2022-05-26 00:10:17.312
Triggering next historical data download in queue. | 2022-05-26 00:10:17.313
Triggering next historical data download in queue. | 2022-05-26 00:10:17.313
Triggering next historical data download in queue. | 2022-05-26 00:10:17.313
Triggering next historical data download in queue. | 2022-05-26 00:10:17.313
No download requests in the queue to start downloads for. | 2022-05-26 00:10:17.313
No download requests in the queue to start downloads for. | 2022-05-26 00:10:17.313
No download requests in the queue to start downloads for. | 2022-05-26 00:10:17.313
No download requests in the queue to start downloads for. | 2022-05-26 00:10:17.313
NQM2.CME [CBV] 5 Min #1 | Reloading chart. | 2022-05-26 00:10:21.356
NQM2.CME [CBV] 5 Min #1 | Performing continuous chart historical Daily data download for symbol NQM2.CME starting at last date in file. | 2022-05-26 00:10:21.358
Starting DelayedDownloadMonitoringTimer | 2022-05-26 00:10:21.358
Starting HDTimeoutTimer | 2022-05-26 00:10:21.358
Added historical Daily data request for NQM2.CME to the queue. | 2022-05-26 00:10:21.358
Triggering next historical data download in queue. | 2022-05-26 00:10:21.358
NQM2.CME [CBV] 5 Min #1 | Waiting for historical downloads to complete with the IDs: 1, | 2022-05-26 00:10:21.370
NQM2.CME 5 Min #2 | Reloading chart. | 2022-05-26 00:10:21.378
NQM2.CME Daily #3 | Reloading chart. | 2022-05-26 00:10:21.398
NQM2.CME [CBV] 15 Min #4 | Reloading chart. | 2022-05-26 00:10:21.410
NQM2.CME [CBV] 15 Min #4 | Waiting for historical downloads to complete with the IDs: 1, | 2022-05-26 00:10:21.506
NQM2.CME #5 | Reloading chart. | 2022-05-26 00:10:21.773
NQM2.CME #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-05-26 00:10:21.773
Using symbol data fast lookup vector | 2022-05-26 00:10:21.791
HD Request # 1 | Downloading Historical Daily chart data for NQM2.CME. Starting date: 2022-05-23. Service: rithmic.trading | 2022-05-26 00:10:21.793
Chart: NQM2.CME Daily #3 | Study: BidVolume vs. AskVolume | This study can only be applied to an Intraday Chart | 2022-05-26 00:10:21.796 *
Rithmic Direct - DTC | Starting real-time market data updates for: NQM2.CME. ID: 1 Service code: rithmic.trading | 2022-05-26 00:10:21.872
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50507 | 2022-05-26 00:10:21.872
Rithmic Direct - DTC | Requesting security definition data for: NQM2.CME. ID: 1 | 2022-05-26 00:10:21.872
Starting DelayedDownloadMonitoringTimer | 2022-05-26 00:10:21.872
Starting HDTimeoutTimer | 2022-05-26 00:10:21.872
Added historical Intraday data request for NQM2.CME to the queue. | 2022-05-26 00:10:21.872
Intraday data recording state for symbol NQM2.CME is set to download 'Pending'. | 2022-05-26 00:10:21.872
Triggering next historical data download in queue. | 2022-05-26 00:10:21.872
DTC Client socket (3) | Creating socket. Using TLS 1.2. | 2022-05-26 00:10:21.873
DTC Client socket (3) | New receive buffer size: 5242880 | 2022-05-26 00:10:21.873
DTC Client socket (3) | Connecting to IP: 216.57.156.163. | 2022-05-26 00:10:21.873
Delaying start of download for NQM2.CME. | 2022-05-26 00:10:21.880
Rithmic Direct - DTC | Network connection to server complete. | 2022-05-26 00:10:21.989
Rithmic Direct - DTC | Starting socket receive thread. | 2022-05-26 00:10:21.989
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-05-26 00:10:21.989
Rithmic Direct - DTC | Sending logon request message. | 2022-05-26 00:10:21.989
HD Request # 1 | Requesting historical Daily data for NQM22 starting at 2022-05-22. SC External HD service. | 2022-05-26 00:10:22.121
Requesting market depth updates for: NQM2.CME if supported. | 2022-05-26 00:10:22.318
Separate subscription for market depth updates not supported. NQM2.CME | 2022-05-26 00:10:22.318
Rithmic Direct - DTC | Received logon response. | 2022-05-26 00:10:22.343
Rithmic Direct - DTC | Server Name: . | 2022-05-26 00:10:22.343
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-05-26 00:10:22.343
Rithmic Direct - DTC | Successfully connected. | 2022-05-26 00:10:22.343
Rithmic Direct - DTC | Trading is not supported. | 2022-05-26 00:10:22.343
Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2022-05-26 00:10:22.343
Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: NQM2.CME. Market Depth data restarted. | 2022-05-26 00:10:22.343
Rithmic Direct - DTC (Data) | Market Depth data has been rejected for symbol: NQM2.CME. permission denied | 2022-05-26 00:10:22.458
Rithmic Direct - DTC (Data) | Received security definition for symbol NQM2.CME | 2022-05-26 00:10:22.460
HD Request # 1 | Receiving historical Daily data for NQM2.CME starting at 2022-05-23. | 2022-05-26 00:10:22.501
HD Request # 1 | Writing historical Daily data to the file NQM2.CME.dly. | 2022-05-26 00:10:22.502
HD Request # 1 | Bytes received: 179 | 2022-05-26 00:10:22.507
HD Request # 1 | Received 3 Daily data records from 2022-05-23 00:00:00 to 2022-05-25 00:00:00 (3.0 days) and wrote 3 records for NQM2.CME | 2022-05-26 00:10:22.507
HD Request # 1 | Completion time: 1s. | 2022-05-26 00:10:22.507
HD Request # 1 | Daily data download complete for NQM2.CME. Unique request ID: 1 | 2022-05-26 00:10:22.507
Removing historical data download ID 1. | 2022-05-26 00:10:22.507

Triggering next historical data download in queue. | 2022-05-26 00:10:22.507
No download requests in the queue to start downloads for. | 2022-05-26 00:10:22.508
NQM2.CME [CBV] 5 Min #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-05-26 00:10:22.878
NQM2.CME [CBV] 5 Min #1 | Reloading chart. | 2022-05-26 00:10:22.878
NQM2.CME Daily #3 | Reloading chart. | 2022-05-26 00:10:22.896
Chart: NQM2.CME Daily #3 | Study: BidVolume vs. AskVolume | This study can only be applied to an Intraday Chart | 2022-05-26 00:10:22.907 *
NQM2.CME [CBV] 15 Min #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-05-26 00:10:22.923
NQM2.CME [CBV] 15 Min #4 | Reloading chart. | 2022-05-26 00:10:22.923
NQM2.CME [CBV] 5 Min #1 | Reloading chart. | 2022-05-26 00:10:23.399
NQM2.CME [CBV] 15 Min #4 | Reloading chart. | 2022-05-26 00:10:23.423
NQM2.CME [CBV] 5 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-05-26 00:10:23.664
HD Request # 2 | Downloading Intraday chart data for NQM2.CME to the file NQM2.CME.scid. Service: rithmic.trading | 2022-05-26 00:10:27.900
HD Request # 2 | Download start date-time: 2022-05-26 00:08:43.000000. File last date-time: 2022-05-26 00:08:43.000000 | 2022-05-26 00:10:27.900
HD Request # 2 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2022-05-26 00:10:27.900
Socket (2) | Creating socket. Using TLS 1.2. | 2022-05-26 00:10:27.900
Socket (2) | New receive buffer size: 5242880 | 2022-05-26 00:10:27.900
Socket (2) | Connecting to IP: 216.57.156.163. | 2022-05-26 00:10:27.900
HD Request # 2 | Sending historical data logon request message. | 2022-05-26 00:10:28.017
HD Request # 2 | Requesting Intraday data. Start date-time: 2022-05-26 00:08:43. Record interval: 1. Symbol: NQM2.CME | 2022-05-26 00:10:28.368
HD Request # 2 | Receiving Intraday data for NQM2.CME starting at 2022-05-26 00:08:44.000000 | 2022-05-26 00:10:28.488
Socket (2) | CloseSocket call. | 2022-05-26 00:10:28.605
Historical data download thread signaled to stop. | 2022-05-26 00:10:28.605
Socket (2) | Shutdown started. Waiting for graceful close. | 2022-05-26 00:10:28.605
HD Request # 2 | Timestamp of first Intraday data file record written: 2022-05-26 00:08:44.000000. | 2022-05-26 00:10:28.605
HD Request # 2 | Received 47 Intraday data records from 2022-05-26 00:08:44.000000 to 2022-05-26 00:10:28.000000 (104.0 seconds) and wrote 47 records for NQM2.CME | 2022-05-26 00:10:28.605
HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2022-05-25 22:10:28.000000 | 2022-05-26 00:10:28.608
HD Request # 2 | Completion time: 1s. | 2022-05-26 00:10:28.608
HD Request # 2 | Intraday data download complete for NQM2.CME. Unique request ID: 2 | 2022-05-26 00:10:28.608
Removing historical data download ID 2. | 2022-05-26 00:10:28.608
Real-time Intraday chart data file updates started for NQM2.CME | 2022-05-26 00:10:28.608
Opened cached Intraday file: C:\SierraChart\Data\NQM2.CME.scid. Thread ID: 12572 | 2022-05-26 00:10:28.609
Intraday chart data file opened for NQM2.CME | 2022-05-26 00:10:28.609
HD Request # 2 | Enabling Intraday chart updating for symbol. | 2022-05-26 00:10:28.609

Triggering next historical data download in queue. | 2022-05-26 00:10:28.609
No download requests in the queue to start downloads for. | 2022-05-26 00:10:28.609
Socket (2) | Socket gracefully closed by remote side. | 2022-05-26 00:10:28.721
Socket (2) | Closed. | 2022-05-26 00:10:28.721
Chart #2 has tagged chart #1 for full recalculation. Chartbook: Pour Victor PP HOLC.Cht | 2022-05-26 00:10:28.946
Chart #4 has tagged chart #1 for full recalculation. Chartbook: Pour Victor PP HOLC.Cht | 2022-05-26 00:10:31.436
NQM2.CME [CBV] 5 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: Pour Victor PP HOLC.Cht | 2022-05-26 00:10:31.551
HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Creating socket. Using TLS 1.2. | 2022-05-26 00:10:46.844
HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | New receive buffer size: 32768 | 2022-05-26 00:10:46.845
HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Connecting to IP: 38.79.0.89. | 2022-05-26 00:10:46.845
HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Socket gracefully closed by remote side. | 2022-05-26 00:10:47.338
HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | CloseSocket call. | 2022-05-26 00:10:47.339
HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-05-26 00:10:47.339
HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Closed. | 2022-05-26 00:10:47.339