Support Board
Date/Time: Sat, 20 Dec 2025 04:45:24 +0000
Post From: Not able to cancel pending trade orders
| [2022-05-24 02:19:27] |
| Sierra_Chart Engineering - Posts: 21914 |
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This is something we are not able to help with. This is going to be a Rithmic issue. So it is not within our control or understanding. Refer to: Rithmic Trading Platform Service: Rithmic Support Policy One thing we know about is that if the Trade account identifier length is too long you will have a problem with order entry. But the trade accounts we see here do not look too long. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |