Support Board

Date/Time: Tue, 23 Apr 2024 14:53:06 +0000

Post From: SC Platform downloading historical data for hours

[2022-05-23 18:02:06] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This issue: Trading Evaluator \| There has been no activity on the network socket for 15s. Will reconnect. \| 2022-05-23 06:58:42.792 Connection to the external service has been lost. \| 2022-05-23 06:58:42.792 which we think is related to a high processing load, will be prevented in the next release coming out before morning. There should not be a lost connection when there is no activity for 15 seconds. It should be more like 40 seconds to 60 seconds. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-23 18:02:30