Support Board

Date/Time: Tue, 23 Apr 2024 20:05:37 +0000

Post From: Save charts problem new folder

[2022-05-20 17:32:07] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31054
The error you are getting is telling you that you can not write the files because they are in use by another process. It sounds like you may have another Sierra Chart running, or if you changed the location of the Data folder for a Sub-Instance to the same as another instance of Sierra Chart (which you must not do, or you will have problems, such as the above). We do not know the particular setup in your case, so we can not say for sure what is occurring. But make sure you exit from all your Sierra Charts and make sure that each instance has its own Data folder that it is using and that it is not shared with another instance. Then start again and see if you continue to have issues. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing