Support Board

Date/Time: Fri, 19 Apr 2024 15:14:21 +0000

Post From: Service Package Changes | Discontinued External Services | Reducing Overall Costs

[2022-05-20 03:51:14] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the updated list of external services which will require Service Package 10, or 11, or 12 in order to connect Sierra Chart to these external services: -Interactive Brokers -CQG -Rithmic -LMAX -IQ Feed -Transact (Added) -CTS (Added) -Gain Capital (Added) The change with the new added services, will go in effect, May 29. After this date, Service Package 10, 11 or 12 will be required for new Sierra Chart accounts and when you pay for additional new usage time. These three services: -Transact (Added) -CTS (Added) -Gain Capital (Added) Are being phased out by Sierra Chart and newer versions do not support them. The replacement service is the Teton Order Routing Service: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-20 03:53:21