Support Board

Date/Time: Thu, 25 Apr 2024 11:18:56 +0000

Post From: F.US.MESM22 will not open anymore

[2022-05-16 15:32:10] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31098
Do not use the symbol that is listed under "Other". That would be a custom symbol that you setup. If you do not know to what this refers, then it simply should not be there. Go to one of the charts for the symbol for which you are having an issue and select Chart >> Chart Settings. That will open the Chart Settings window. Make sure you are on the Symbol tab and select the entry field for the Symbol. When you do, you will see a button for Select to the right. Press that Select button in order to bring up the Find Symbol window. Open the section for CME and then find the MES symbol entry. Expand that entry and find the specific contract you are looking for, which should be F.US.MESM22. Select that item and then select OK to select that symbol and close the Find Symbol window. Select OK to close the Chart Settings window and then you should have the correct symbol. Let us know if you have any problems through this process. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing