Support Board
Date/Time: Wed, 05 Nov 2025 09:35:27 +0000
Post From: Issue to retrieve live charts
| [2022-05-12 14:50:09] |
| benhamou105 - Posts: 6 |
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Dear support, I have installed Sierrachart on my machine but I don't manage to get relevant live data. I don't see any abnormal thing in Message log. My IT team has opened networks flows according to this page: Data/Trading Service Connection and Symbol Issues: 1.6. Internet Ports and IP Addresses used by Sierra Chart Data Services I attach to this case some screenshots. Can we schedule a remote session to troubleshoot this issue? Thanks in advance. Regards, Alexandre |
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