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Date/Time: Thu, 28 Mar 2024 08:30:54 +0000



Post From: getting intraday a year ago for xbtusd...

[2022-05-10 09:02:37]
User849502 - Posts: 297
ok we have A VERY BIG PROBLEM. I did exactly what your instructions said...and when I hit 'delete all data and reload' it totally completely has F'ed up my SC. The pc totally froze and hung. TOTALLY. I had to eventually just force a shutdown! wtf? I then restarted my pc, and eventually SC. Now to open any chartbook on either application(I have one SC with Teton running ES/NQ and one using 'all data' running the XBTUSD bitcoin.) takes FOREVER. It is literally 5-10 min to open one of my chartbooks. I went thru and cleared out all old scid files(I do it every week so there were very few) to make sure there was nothing slowing it down. So now my SC has thrown a huge hissy fit and there still is no data pre-Sept 2021 in that xbtusd-bmex contract.

And, when I click on global settings-data/trade service settings I get NOTHING. No box, no pop-up nothing...I have closed everything to make sure pop could be seen if there is one. There isn't one...

I think we can say the 'fix' didn't work...So what next??? Is there an issue with the data provider for that contract? If I can get tick data on es or nq for 1-2 years no problem, then why can't I for xbtusd-bmex???

I provide, yet again, all the chart setting boxes to show I am doing what you said. Please advise as I absolutely need to see intraday data from more than 186 days previous!

thank you very much for helping me. I am trying my very best to do exactly what you said, but it ain't working...
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