Support Board

Date/Time: Wed, 15 May 2024 05:31:05 +0000

Post From: Connection to Tansact datafeed randomly drops.

[2014-04-09 23:13:41] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have made that file attachment private because we do not know what it contains. We would not have requested this file. It must have been TransAct support. We cannot help with that file. We are also not sure what is meant by "drops". Could you be more descriptive about this. Also it sounds as though this is something that TransAct support will need to assist with. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing