Support Board
Date/Time: Sat, 21 Jun 2025 06:35:12 +0000
Post From: Account tagged Professional
| [2022-05-04 21:57:24] |
| John - SC Support - Posts: 40555 |
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You need to fill out the Agreements again and ensure you enter the information for the trading account you have and that you mark yourself as a Non-Professional. Keep in mind, if you do not have a live, funded, futures trading account, then the CME Group will not allow you to be set as a Non-Professional. Refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges You can access the agreements for the CME Group data here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements Once you have these completed then either post here, or in the Account Support Tickets and let us know that you have completed the forms again and that you want your status changed to Non-Professional. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |