Support Board

Date/Time: Sun, 05 May 2024 11:32:06 +0000

Post From: Activated exchanged data like normal but still showing delayed - Denali

[2022-05-04 14:58:59] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31362
The reason you are getting the delayed data for the CME Group is because you have not verified that you have a live, funded, trading account with the past 30 days. Your verified until date is currently April 27, 2022. You need to connect to your live account in order to continue to get the CME Group data at the non-professional rate. Refer to the instructions at the following link for how to connect to your live account once a month: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing