Support Board
Date/Time: Tue, 04 Nov 2025 13:43:33 +0000
Post From: New account - Teton CME Order routing error
| [2022-05-02 23:49:48] |
| User246411 - Posts: 2 |
|
I am not able to place orders - below is the error message I receive in the log. I do seem to be successfully connected to the clearing firm. It looks like CTI is "Customer Type Indicator" - is that something I need to configure somewhere or is this an issue outside of the SC local configuration? Thanks. Teton CME Order Routing (Order reject). Info: New order rejected - Business Reject: Required Field Missing 'Unhandled CTI: '0''. Text: Parent order. Tag: SimpleBracket.twconfig. Internal Order ID: 8123. Service Order ID: 324888. Symbol: MESM22_FUT_CME. Account: XXXXX| 2022-05-02 18:36:36.871 * |