Support Board

Date/Time: Sat, 04 May 2024 08:39:00 +0000

Post From: Recently renewed Service Package 11, still on Delayed data

[2022-05-02 21:22:15] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31362
The exchange you had activated did not renew on May 1, 2022 due to insufficient funds at the time of renewal. In order to reactivate the exchange - make sure you have enough funds in your account and then go to the Recurring Services page, scroll to the bottom, and select the button for Reactivate Exchange. You can access the Recurring Services page here: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing