Support Board

Date/Time: Sat, 27 Apr 2024 03:57:14 +0000

Post From: no longer able to confirm live trading account

[2022-05-02 17:01:18] Link To Thread - Link To Post [Go To First Post]
MMX - Posts: 119
I checked, nothing has changed. When the Current Selected Service is set to SC Data-All Services, it's all delayed data and that's with SC symbols. When the Current Selected Service is set to CTS T4 FIX and using CTS symbols, the most recent data I can get is Friday's data, can't even bring up today's data. Earlier I had just assumed it was the once a month thing, but your last post clearly shows that my account has been verified. There's 2 problems: 1. when using SC Data-All Services the data is delayed even with the verified account. 2. I can't access CTS. That Friday data that comes up now, when CTS is the Selected Service, that data at that time was live data and it was using CTS symbols.