Support Board
Date/Time: Fri, 09 May 2025 08:23:57 +0000
Post From: Notice: Required Update for Rithmic Users (Version 2372, May 15, 2022)
| [2022-05-02 10:21:33] |
| |
|
In regards to post #7: Since i update SC, it is no more loading intraday data (see image). Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |