Support Board

Date/Time: Sat, 27 Apr 2024 06:15:04 +0000

Post From: Delayed denali exchange data feed

[2022-04-28 14:09:04] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31159
You are getting the Delayed Streaming data because you do not have any exchanges activated for the Denali Exchange Data Feed. We see that you did have it active in January, but it was deactivated on February 1, 2022 and not renewed. You can reactivate the exchange(s) you want on this page: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges With regards to your CQG connection, you do need to connect at least once a month to verify your non-professional status for the CME Group. But if you are wanting to trade directly from Sierra Chart, then you can just keep your connection to CQG at all times. You do not need to change between "CQG WebAPI" and "SC Data - All Services". But if you want to change, then just remember to connect to your CQG account at least once a month by following these instructions: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing