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Date/Time: Wed, 28 Feb 2024 12:21:50 +0000

Post From: Notice: Required Update for Rithmic Users (Version 2372, May 15, 2022)

[2022-04-27 21:08:18]
Sierra Chart Engineering - Posts: 104368
Support for versions prior to 2372 when using Rithmic are going to be discontinued May 8, 2022.

Rithmic users will need to update by following the instructions here:
Software Download: Fast Update

After May 14, 2022 older versions prior to 2372 will be locked out. An update will happen automatically when you start Sierra Chart when using a version prior to 2372.

If you need any help with updating, then let us know.

If you are updating from a version from approximately more than two years ago, you need to refer to the information here to open your Chartbooks in the newer versions:
Chartbooks (Workspaces): Opening Older Chartbooks

If you are also updating from a significantly older version, then there is a new method of connecting to Rithmic. You will need to go through the setup instructions here:
Rithmic Trading Platform Service: Setup Instructions

And be sure to read the information here:
Rithmic Trading Platform Service: Rithmic Market Data and Support Policy

There are also Service Package changes and when using Rithmic with Sierra Chart you will need to start using Service Package 10 or higher:
Service Package Changes | Discontinued External Services | Reducing Overall Costs
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-05-24 10:43:22