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Date/Time: Mon, 29 Apr 2024 18:53:02 +0000



Post From: Delayed data (funded program with data from Rithmic)

[2022-04-22 20:19:19]
John - SC Support - Posts: 31187
In looking back, we noticed that you stated that you have an account with Edge Clear using the Teton Order Routing Service. Our servers are not showing that you have connected to that account yet. Are you using the same Sierra Chart account as you are posting from for this thread?

You should just have the one account. As such, if you are going to use Sierra Chart for 2 different trading services (Edge Clear for personal trading and the funding program with Rithmic) then you would want to have 2 installations of Sierra Chart to be able to connect each installation to each of the trading services. As long as these installations are on the same computer then you will not need to worry about any additional fees related to data. Refer to the following for how to install another Sierra Chart:
Using Multiple Data and Trading Services at the Same Time

Now, that being stated we really need to get your Teton Order Routing connection setup first. This will resolve your Denali data issue.

In order to setup the connection to your account using the Teton Order Routing Service you need to follow the instructions starting at Step #6 here:
Sierra Chart Teton Futures Order Routing: Setup Instructions

Let us know if you have any questions on the above, or if not, then let us know when you have that all setup and then we can work through the Rithmic connection.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing