Support Board
Date/Time: Tue, 04 Nov 2025 03:05:19 +0000
Post From: Sierra connection
|   [2022-04-18 16:30:48]     |  
| User112741 - Posts: 4 | 
| 
                currently not able to connect to my data feed. I have Rithmic and it is not updating for whatever reason. I am getting the following error below. I connect and run through APEX not sure if their is something else I am suppose to be doing? - Notice: To continue to receive real-time CME data through the Denali Exchange Data Feed when using the lower-priced CME exchange fees which are enabled on your account, requires that you connect Sierra Chart to your live trading account at least once a month. For instructions, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees  | 
        
