Support Board

Date/Time: Fri, 26 Apr 2024 09:54:31 +0000

Post From: Can't logon to CME real time

[2014-04-07 05:15:18] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
For the time being, disable Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds. After this reconnect to the data feed with the commands on the File menu, to use Interactive Brokers data. The domain can be looked up: ping scdf2.sierracharts.com Pinging ds7.sierracharts.com [8.18.161.133] with 32 bytes of data: Reply from 8.18.161.133: bytes=32 time=212ms TTL=110 Reply from 8.18.161.133: bytes=32 time=212ms TTL=110 Reply from 8.18.161.133: bytes=32 time=212ms TTL=110 Reply from 8.18.161.133: bytes=32 time=211ms TTL=110 Ping statistics for 8.18.161.133: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 211ms, Maximum = 212ms, Average = 211ms At this point, we recommend contacting your ISP and tell them this host name cannot be resolved: scdf2.sierracharts.com Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-07 05:15:40