Support Board
Date/Time: Sun, 22 Jun 2025 04:57:24 +0000
Post From: login issues. http error: the connection was closed before a valid response was received
| [2022-04-06 22:29:12] |
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We did a thorough review on our side, regarding If there is anything we can do on the Sierra Chart side to help with this. And we cannot find any possibility of a solution on the Sierra Chart side as it is clear this is an external issue. No that does not make sense: I would not say it is a coincidence. there may be some relationships with the expiration of the package and the login issues.
I am also wondering if remote assistance is available? Yes. So you are in China? What is the best way to contact you.Regarding post #7 Sierra Chart does not do any IP blocking. But we will double check. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |