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Date/Time: Sun, 22 Jun 2025 04:17:20 +0000



Post From: login issues. http error: the connection was closed before a valid response was received

[2022-04-04 13:54:33]
Sierra Chart Engineering - Posts: 104368
This is due to some network connectivity issue. The connection has been closed, before the response was received:
HTTP issues. the connection was closed before a valid response was received

This is due to some issue, on your side with network connectivity.

We will see if there is anything we can do from our side on this. But would not seem likely. We will check on this today.

does the expiration of the last package cause this issue?
No definitely not. This is not a problem.

We will add additional usage time to your account to make up for any interruption. Did you have a problem previously? Is this a new issue?

Looks like you did everything possible. But we want to understand, if this is a new problem and if anything changed on your side regarding network connectivity?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-04-04 13:58:03