Support Board
Date/Time: Sun, 22 Jun 2025 09:46:42 +0000
Post From: I am subscribed to Denali data feed but all charts show a (C) in title bar and not an (M)
| [2022-04-04 06:58:12] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for one of the symbols you chart or trade. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then identify any issue. ----- Also, I'm seeing lots of posts saying that Sierra Chart is going to discontinue support for CQG. Only market data. (I contacted AMP and they told me they are not planning to support the Teton service any time soon) They will be supporting Teton but the date is unknown.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-04-04 06:58:32
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